No Return Policy

1Why We Maintain a Zero-Return Environment

Devotional Satvik food demands uncompromising ritual cleanliness (*shaucham*). Accepting returned food packets risks cross-contamination with non-satvik ingredients, atmospheric moisture, or unvetted handling. Our no-return commitment is your guarantee of pristine freshness.

2Damaged, Defective, Incorrect, or Tampered Deliveries

While general change-of-mind returns are not permitted, we fully protect your purchase against transit faults:

• Transit Damage: If the jar, bottle, or tamper-evident seal is broken or compromised during courier transit.
• Incorrect Item: If you receive a product different from your placed order.
• Quality Defect or Packaging Leak: Any manufacturing anomaly verified by our customer care team.

In any of the above situations, we will promptly provide a free replacement or a full refund to your original payment method. Customers are never left with damaged or incorrect goods.

3How to Claim a Replacement or Remedy

Please contact us within 48 hours of parcel delivery with your order ID and clear photos or unboxing video of the affected package:

4Refund Timelines

Once an issue is verified by our team, refunds are initiated immediately and credited to the original payment method (bank account, UPI, or card) within 5 to 7 business days.